Return Policy

At our store, customer satisfaction matters to us. However, due to the nature of **health, nutrition, and supplement products**, we apply strict but fair return guidelines to protect all customers.

Eligibility for Returns

Returns are only accepted under the following conditions:

• The product was delivered in a damaged or defective state
• The wrong item was supplied
• The product is unopened, unused, and in its original packaging
• The return request is made within 48 hours of delivery

Non-Returnable Items

For health and safety reasons, we do not accept returns for:

• Opened or used supplements
• Products with broken seals
• Items damaged due to improper storage or handling after delivery
• Products purchased on clearance or promotional offers

Refunds & Exchanges

If your return request is approved, we will offer one of the following:

• Replacement of the same product
• Exchange for a product of equal value

Cash refunds are not provided. Any approved refunds will be issued as store credit or product replacement.

How to Request a Return

To request a return, please contact us via phone or WhatsApp with:

• Your order details
• Clear photos of the product
• A brief explanation of the issue

We reserve the right to decline any return that does not meet the conditions stated above.